All clients of Scientific Publications are legally protected since a standard agreement between the parties is signed before the start of cooperation. It declares the most important points and obligations of both the company and the client. After providing the necessary services, if it is required for reporting, the company's specialists can provide documents describing the work performed and an invoice.
Answers to frequently asked questions
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1. Does the company provide official guarantees of cooperation?
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2. How do I pay for your company's services?In most cases, when paying for our company's services, there are no additional difficulties. We focus on providing the most comfortable conditions for customers, so we work with the most well-known and popular payment systems. Services are paid in full in advance. Partial prepayment is possible in exceptional cases, which must be discussed individually with your personal manager.
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3. Will my copyrights be protected?The Scientific Publications company strictly adheres to the principles of confidentiality and copyright preservation. Access to your intellectual property materials is provided only for a limited number of specialists who work directly on the project. If the client decides to replace the previously provided material with another one, employees' access to the first one will be limited. It is impossible to restore it without re-submission by the author.
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4. I left a request on the website. When will I be contacted?Each customer request is a priority for us and is considered by turn. If your application was left in the morning, you will be contacted on the same day. If the request was made on the weekend or late in the evening, you will be provided with feedback on the next working day.
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5. I am interested in a service that is not listed on the website. Is it possible to order it?If you are interested in any other publishing service, leave your application on our website. Our specialists have many years of experience in the field of scientific consulting and can solve even the most non-standard task. The Scientific Publications company is guided by an individual approach to each client, so we try to help with each case.
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6. Why does the company provide some of the services for free?Indeed, some of our company's services are provided free of charge. They include the analysis of scientific material, checking the relevance and originality of the study, and establishing the degree of necessary improvements. These services are provided on a non-commercial basis, as they require less time to implement in comparison with the professional translation of study or its structuring (for a comprehensive service).
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7. Papers of which field do you work with?Our company focuses on a wide range of fields, disciplines, and research subjects. It is impossible to distinguish one or two priority areas. 80% of our projects are executed in the field of exact and natural sciences, medicine and derivatives thereof.
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8. What are the expected timeframes?Researchers who have decided to publish a paper in a journal indexed in an international database should, on average, expect timeframes of a few months to a year. Sometimes this process is faster. This should not be taken as a special service. For our company, every customer's request is a priority! The terms of the publication directly depend on the requirements and indicators of a scientific publication.
